2017-18 Terms & Conditions
All funds and plans purchased for use in UK Dining are for the personal use of the owner of the account or plan only and are non-transferable. The UK Dining funds and plans cannot be used as a gift card or gift certificate. Except as otherwise expressly stated in these terms, all UK Dining funds and plans are non-refundable and will expire at the earlier of the last day of enrollment or employment, as applicable, or the last day of the current semester.
Residence Hall students: Meal Plan contracts are for the Academic Year. Residence Hall students Meal Plans and Flex Dollars expire upon termination of the UK Housing contract. The downgrade deadline is September 8, 2017, for fall and January 26, 2018, for spring. Downgrades will not be accepted after these dates.
Non-Residence Hall students: Meal Plan and All Flex contracts are for the Academic Year, both Fall and Spring and will automatically be rebilled for Spring. The downgrade deadline is September 8, 2017, for fall and January 26, 2018, for spring. Downgrades will not be accepted after these dates.
Cancellation Policy: If, after completing a Non-Residence Hall Customized Flex Plan, Meal Plan, or Flex Plan Application and Dining Contract, a Plan Holder chooses to cancel the Contract, the Plan Holder is required to do so prior to the first day the meal plan becomes active for each semester. Plan Holder must communicate in writing to firstname.lastname@example.org or by mail to the following address: UK Dining Center, The 90 400 Hilltop Avenue, University of Kentucky, Lexington KY 40506. The Official Date of Cancellation will be the date the cancellation notification is received by the UK Dining Center. There is no cancellation once the plan holder has used any portion of the Meal Plan or Flex Plan.
All Flex Plans and Custom Flex Plans are NOT Meal Plans and only available to Non-Residence Hall students establishing new Plans. Unused Flex on All Flex plans will carry from Fall to Spring. The first Flex deposit of each semester is billed through the myUK account. Additional Flex deposits may be made by online prepayment, coming into or calling the UK Dining Center with MasterCard or VISA. Unused Flex Dollars will carry forward from Fall to Spring for students enrolled for the Spring semester. All unused Flex Dollars expire at the end of the Spring Semester and are non-refundable and non-transferable.
Faculty/Staff Meal Plans and the Faculty/Staff $200 Flex Dollars Plan are only available to: Full or Part-time regular employees and Graduate or Research Assistance employees of UK or BCTC.
2017-18 Terms & Conditions
All website purchases are considered to be final. Exceptions will be made for processing errors. All refunds for processing errors will be refunded to the credit card used for the purchase. The full university refund policy is available here: http://www.uky.edu/registrar/content/refund-and-fee-liability-policy.