2019-2020 Quick Terms & Conditions
All funds and plans purchased for use in UK Dining are for the personal use of the owner of the account or plan only and are non-transferable. The UK Dining funds and plans cannot be used as a gift card or gift certificate. Except as otherwise expressly stated in these terms, all UK Dining funds and plans are non-refundable and will expire at the earlier of the last day of enrollment or employment, as applicable, or the last day of the spring semester.
Residence Hall students: Meal Plan contracts are for the Academic Year. Residence Hall student Meal Plans and Flex Dollars expire upon termination of the UK Housing/Dining contract. The downgrade deadline is August 30, 2019 for fall and January 24, 2020 for spring. Downgrades will not be accepted after these dates.
Commuter students: Meal Plan and All Flex contracts are for the Academic Year, both Fall and Spring and will automatically be re-billed for Spring. The downgrade deadline is August 30, 2019 for fall and January 24, 2020 for spring. Downgrades will not be accepted after these dates.
Cancellation Policy for Commuters: If, after completing a Commuter Customized Flex Plan, Meal Plan or Flex Plan Application and Dining Contract, a Plan Holder chooses to cancel the Contract, the Plan Holder is required to do so prior to 8/19/2019 (the day meal plans become active for fall semester) or within 72 hours of purchase if purchased on or after 8/19/2019. Plan Holder must communicate in writing to firstname.lastname@example.org or by mail to the following address: UK Dining Center, Rm 382A, 160 Avenue of Champions, Lexington, KY 40506. The Official Date of Cancellation will be the date the cancellation notification is received by the UK Dining Center. There is no cancellation once the Plan Holder has used any portion of the Meal Plan or Flex Plan.
Unused Flex on All Dining Plans: will carry over from fall 2019 for active enrolled students in the 2020 spring semester with a spring plan. The first Dining Plan of each semester is billed through the myUK account. Additional Add-On Flex deposits may be made by online prepayment, coming into or calling the UK Dining Center with any major credit/debit cards. All unused Flex Dollars, including prepaid Add-On Flex, will expire at the end of the spring semester or if a student withdraws from the University for any reason. All Unused Flex are non-refundable and non-transferable.
Faculty/Staff Dining Plans and Faculty/Staff $200 Flex Plan are only available to: Full or Part-time active status employees of UK or as a contractor working for the University of Kentucky with a valid WildCard ID, PAID Graduate Assistants, Research Assistants, and Teaching Assistants. Student workers are not eligible for employee plans.
All website purchases are considered to be final. Exceptions will be made for processing errors. All refunds for processing errors will be refunded to the credit card used for the purchase. The full university refund policy is available here: http://www.uky.edu/registrar/refund-and-fee-liability-policy-fall.